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Assessment & Finance

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1. What is the assessment to sales ratio?

The assessment to sales ratio is 102.29%.

2. What is the average residential assessment?

The average residential assessment is $534,100.

3. When can I appeal the property assessment?

Assessment appeals may be filed once a year between February 1 and April 1. Appeal forms and instructions can be downloaded from the Burlington County Website.

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Building & Inspections

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1. Do I need a permit to replace a sink or toilet?

No, you do not need a permit to replace a sink or toilet as long as there are no changes to the waste or water supply piping.

2. Do I need a permit to replace my heating system?

Yes, you will need a permit to replace a heating system.

3. Do I need a permit to replace my roof?

Yes, you need a permit to replace a roof.

4. Do I receive anything when all inspections are complete?

Upon request a Certificate of Occupancy or Certificate of Approval shall be issued to the owner on completion of the project.

5. For the sale of a property, how do I get a Certificate of Continuing Occupancy?

For a complete list of what is needed, contact the Water Billing Department.

6. How do I know If I passed inspection?

The inspector will leave a receipt. There may be more than 1 inspector. Make sure you review the issued permit and match those inspectors identified on the permit to the receipts.

7. How do I know if my contractor has a permit?

A copy of the permit, which identifies the scope of work and what inspectors will do in the project, is provided upon issuance. The permit belongs to the owner.

8. If I'm selling a house, how do I get a Continuing Certificate of Occupancy?

Contact Public Works at 856-235-3520 for an inspection.

9. What is the cost of a permit?

The costs vary greatly, but usually it usually falls between 3% to 5% of the cost of work.

10. What time will the inspector be here?

Inspections take place between 9 a.m. and 3 p.m. and the person providing access must be an adult. For certain inspections, a specific time of day may be requested.

11. Where do I get a construction permit?

To get a construction permit from the Construction Office, call 856-235-0912.

12. Where do I apply?

To apply, please go to the 2nd floor of the library.

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Community Development

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1. My neighbor never cuts their grass and/or their lawn is unsightly. Who do I call?

You can call the Zoning Department at 856-235-0912.

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Municipal Court

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1. Can I pay my fine with a credit or debit card?

The township does not currently take debit or credit cards. Traffic fines my be paid with a debit or credit card at the New Jersey Courts website.

2. How can I contest my case?

To enter a not guilty plea and be assigned a court date, please contact the court office.

3. What is the cost of my traffic ticket?

You may the call the court office for fine amounts. You may also access the information for New Jersey motor vehicle offenses website by going to to the Quick Site Index drop down box and clicking Violations Bureau Schedule. This site can be found through the New Jersey Courts website.

4. When are court sessions held?

Court sessions are held the 1st and 3rd Tuesdays of the month at 8 a.m. for attorney matters and 9 a.m. for pro se matters. They are also held the 2nd and 4th Tuesdays of the month at 5:30 p.m. for pro se matters and 7:30 p.m. for attorney matters.

5. Where are court sessions held?

Court sessions are held in Maple Shade Township at 200 Stiles Avenue.

6. Where is the court office located?

The court office is located at 2 Executive Drive, Suite 10A in Moorestown.

7. Will I get points on my license?

For New Jersey drivers, the New Jersey Motor Vehicle Commission will assess points for certain offenses. Out-of-state drivers must contact the state that issued their drivers license. Point schedules can be found at the New Jersey Motor Vehicle Commission website.

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Parks & Recreation

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1. How can I obtain working papers?

Contact your High School Guidance Counselor.

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Police Department

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1. I want the speed reduced on my street. Who do I contact?

Contact the Police Department at 856-235-0130.

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Public Works

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1. What do I do if I find a dead deer?

Report it to Public Works at 856-235-3520 with location details. The agency with the appropriate jurisdiction will arrange for the collection.

2. Do I need a permit to replace my sidewalk?

Yes, you will need to replace your sidewalk if it is damaged. Contact the Public Works department.

3. Does the Township shred paper?

No, the Township does not shred paper. For more information, contact the county at 609-499-1001.

4. How do I dispose of block, brick, stones, soil, or other materials of the like?

You may use the County Facility for disposal by calling 609-499-1001. You may also choose to use a private facility. The Township does not collect or accept this material.

5. How do I dispose of electronics, including TVs?

You may use the County Facility by calling 609-499-1001. You may also donate to the local Goodwill or Best Buy.

6. How do I dispose of hazardous waste?

The County Hazardous Waste Facility is free for residents to use in disposal of their hazardous waste. For more information, call 609-499-5200.

7. How do I dispose of my television set?

TVs can no longer be put into the landfill and the township does not pick them up anymore. The closest place to take a TV is the Goodwill in Maple Shade at 2835 Route 73. You can call 856-439-0174 for more information.

They can also be taken to the Resource Recovery Center in Florence at 2098 Burlington Columbus Road. To get there, take Route 295N to Exit 52A then follow signs to the center.

8. How do I recycle batteries?

Call 1-877-RECYCLE or visit the Call 2 Recycle website.

9. How do I report a pothole?

If the pothole is on a township road, call 856-235-3520. If it's on a county road, call 609-726-7319. If on a state road, call 856-486-6630.

10. How much is my water bill?

Contact the Water Tax Office at 856-235-0912 do find out information about your water bill.

11. How do I find information on water quality?

Water Quality Reports are sent out yearly prior to July 1. You can also call Public Works at 856-235-3520.

12. I have a wild animal in my yard. What should I do?

Do not approach the animal. Let it leave on its own. You may wish to call a private local wildlife company, such as M&R Wildlife (856-786-6623) or New Jersey Animal Control (609-685-3384) for assistance; you may be charged for their services. You may also contact the New Jersey Department of Environmental Protection, Division of Fish and Wildlife for any questions or concerns. You can reach the NJDEP at 609-292-2965 or http://www.state.nj.us/dep/fgw/contactform.htm. You may also visit their website at http://www.state.nj.us/dep/fgw/. As always, if it is a true emergency, dial 911.

13. I need a permit for the compost facility. Where do I obtain this?

You can obtain this permit from the Public Works Office at 601 East 3rd Street.

14. I want to report damage to street signs or stop signs or report signs missing. Who do I call?

Call Public Works at 856-235-3520.

15. My cable is out. Who do I call?

Contact your cable provider.

16. My gas bill is high. Who do I contact?

Contact the Public Service Enterprise Group at 1-800-436-7734 or visit the PSEG Website.

17. My water pressure is low. What do I do?

Contact the Public Works department at 856-235-3520. Public Works is responsible for water mains in the roadway. They will check the water pressure at the street. Internal problems are the homeowner's responsibility.

18. How I get my water meter checked?

Contact Public Works at 856-235-3520 to schedule an appointment.

19. I'm having sewer problems in my house, including toilet and.or sinks gurgling or bubbling. What should I do?

Call Public Works at 856-235-3520. If it's after-hours or weekends, call 856-235-0550. To see hours for Public Works, see the Public Works page.

20. What is the Township's snow removal policy?

The Township's policy on snow removal is that plowing occurs in storm events that accumulate 4 inches or more on the roadway. In such events, the "red and green routes," major roads, and secondary collector roads through town are maintained throughout the event.

Once the red and green routes are completed, cleared removal begins on the remaining roads throughout town until all are completed. In events lesser than 4 inches, the town's salting and sanding policy of treating the "red and green routes," major, and secondary roads throughout town is followed.

21. How do I report a damaged streetlight?

Contact the Public Service Enterprise Group (PSEG) at 1-800-436-7734. If possible, obtain the pole number from the pole. It's on a small metal strip nailed to the pole. You can also report the outage online at the PSEG Website.

22. There is a dead animal in the roadway. What should I do?

Call Public Works at 856- 235-3520 to report the animal.

23. There is a tree on some power lines. What should I do?

Call PSE&G at 800-436-7734. They will need to clear the problem before any action can be taken.

24. Who should I call if I notice fallen or leaning trees, or trees in questionable condition?

Call Public Works at 856-235-3520.

25. What do I do about utility mark outs?

Call One-Call 811 or 1-800-272-1000.

26. There is water bubbling in the roadway. Who do I call?

Call Public Works at 856-235-3520. If it's after-hours or weekends, call 856-235-0550. For more information on hours, please visit the Public Works page.

27. What are the compost facility hours?

The compost facility is open noon to 4 p.m. every other Saturday.

28. What are the hours for Public Works?

The Public Works office is open from 8 a.m. to 4 p.m. Monday through Friday.

29. What are the weekend hours for Public Works drop-off?

Weekend hours for the Public Works department are from 8 a.m. to noon every Saturday.

30. What if there is an emergency at night?

The Public Works emergency/night number is 856-235-0550.

31. What is the maximum capacity of a trash container?

The maximum capacity for a trash container is 30 gallons.

32. What is the maximum weight of trash can or bag?

The maximum weight for a trash can or bag is 60 pounds.

33. When do I need a street opening permit?

You need a street opening permit if you are working on any sidewalk, driveway apron, curbing or opening for any utility.

34. When is my brush going to be picked up?

Brush pick-up is based on the resident's trash day and district. For those who's trash day is Monday (district 1), brush pick-up is the 1st Monday of the month. For those with a Tuesday trash day (district 2) brush pick-up is the 2nd Monday of the month. For those with a Wednesday trash day (district 3) brush pick-up is the 3rd Monday of the month. Thursday trash day in district 4 will have pick-up on the 4th Monday of the month.

35. When is the leaf schedule coming out?

The leaf schedule will be released in early spring and early fall. Check updates on the Moorestown homepage for postings.

36. When will large appliances, metal and tires be picked up for disposal?

Pick-up is dependent on the trash district. District 1 (Monday trash day) will have a pick-up day the 1st Friday of every month. District 2 (Tuesday trash day) will have their pick-up day the 2nd Friday of every month. District 3 (Wednesday trash day) will have their pick-up day the 3rd Friday of every month. District 4 (Thursday trash day) will have their large item pick-up day the 4th Friday of every month.

37. Who do I contact to have my street trees trimmed?

Call Township Trees at 856-235-3520.

38. Who is responsible for the curbing?

Curbing is the property owners responsibility.

39. Who is responsible for the sidewalk?

The sidewalk is the property owner's responsibility.

40. Why didn't they pick up my trash?

If the trash pick-up company failed to pick up your trash, it may be due to 1 of the following issues:

The garbage can is too large (over the maximum size of 30 gallons).

It consists of construction debris, which is not picked up.

The garbage can is too heavy (weight limit 60 pounds).

Recyclable items are in with trash.

Leaves are in trash (leaves are banned from the landfill).

41. Why wasn't my recycling picked up?

Contact the County at 609-267-6889,  856-461-4141 or 609-499-1001 to find out why your recycling wasn't picked up.

42. What is the timeline for utility payments?

Water and sewer are billed 4 times a year. Your water is based on consumption and your sewer is determined by the amount of water you use during the 1st quarter of each year. This amount sets your sewer and will remain the same for each quarter of that year.

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Taxes

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1. Are you able to hold on to our check for a few days?

No, we are not able to hold checks. All payments must be receipted on the day for which they are received. All payments are posted to the proper accounts the day they are received.

2. Can I have a receipt?

If you bring or mail in your entire bill, we would be happy to receipt the back of your tax bill. If you do not send in a bill, your check will be your receipt.

3. Can we pay water/sewer and taxes on the same check?

No, taxes and utilities must be separate checks.

4. Do you accept postmarks?

No, payments must be submitted on or before the 10th day grace period.

5. Do you receive a bill for each quarter as it becomes due?

No, bills are not mailed per quarter. Bills are mailed in the summer and you must obtain them for
payment when they are due.

6. What deductions are available?

Veterans, senior citizen and disabled persons can apply for a yearly deduction of $250 from their tax bill. Applications can be acquired through the Township Assessor.

7. What is the tax rate?

In 2010, the tax rate in Fire District 1 was 1.973. The tax rate in Fire District 2 was 1.99.

8. When are real estate property taxes due?

Property taxes are due on the following schedule:

1st Quarter - Due February 1


2nd Quarter - Due May 1

3rd Quarter - Due August 1

4th Quarter - Due November 1

9. When are tax bills mailed?

The 3rd quarter estimated are mailed in the summer and are due August 1. The remaining final tax billing showing the 4th, 1st and 2nd quarters are mailed once the county certifies the current tax rate.

10. When do real estate property taxes become delinquent?

Payments received within a 10-day grace period are permitted without penalty. However, if the 10th falls on a weekend or a holiday when the offices are closed, you have until the next business day.

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Township Clerk

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1. Do dogs need to be leashed at all times?

Yes, dogs need to be leashed at all times. . For more details, all of our Township Ordinances can be researched by visiting our Township Ordinance list.

2. Do I need to register my business with the Township?

Business registration is done on the county level. Visit the County Corner in the Moorestown Mall or call them at 856-642-3833. You may also contact the County Clerk at 609-265-5188.

3. Does Moorestown have a noise ordinance?

Yes, the Township has a noise ordinance. For more details, all of our Township Ordinances can be researched at our Township Ordinance list.

4. Does the Township have an official Lost and Found?

No, the Township does not have an official Lost and Found department.

5. How can I obtain a copy of my marriage license/birth certificate or a death certificate?

Vital records are not considered public records. There are certain restrictions as to who may obtain certain vital records. For more information, please visit our Vital Statistics page.

6. How do I contact the Mayor?

The mayor can be contacted by phone at 856-914-3001, where you can leave a message. You may also send the mayor questions or concerns via email.

7. How do I get an absentee ballot?

Absentee Ballot applications are available in the Clerk's Office located at 111 West Second Street, Moorestown.

8. How do I reach the Mayor and Council?

For more information, please call the Township Clerk at 856-235-0912. To find direct email and contact information for the Town Council and Mayor, please visit our Town Council page.

9. How do I request or access public records under the Open Public Records Act (OPRA)

Public records can be requested by completing the online Open Public Records Request form.  Click here:  OPRA Application

Township Clerk page.

10. Where do I go for a dog license?

Dog License Applications may be purchased at the Clerk's Office located at 111 West Second Street in Moorestown. Licenses can be renewed by mail. To print a mailable application, visit our Township Clerk page.

11. Where do I go for a Voter's Registration Application?

Applications are available in the Clerk's Office located at:
111 West Second Street
Moorestown, NJ 08057

12. Where do I go to vote?

A list of polling places and a listing of districts is available at the Department of State website.

13. Who do I contact for Moorestown Day and/or Autumn in Moorestown?

Please contact the Moorestown Business Association at 856-234-8260.

14. Who is in charge of the Moorestown Community Calendar?

The Community House of Moorestown maintains the community calendar. Call Brad Kenney at 856-235-0326 or send questions by email.

15. Who is in charge of the parades?

The Moorestown Business Association is in charge of township parades. Please contact them at 856-234-8260 with questions.

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Utilities

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1. How much is my water bill?

Contact the Water Tax Office at 856-235-0912 do find out information about your water bill.

2. How do I find information on water quality?

Water Quality Reports are sent out yearly prior to July 1. You can also call Public Works at 856-235-3520.

3. My gas bill is high. Who do I contact?

Contact the Public Service Enterprise Group at 1-800-436-7734 or visit the PSEG Website.

4. I'm having sewer problems in my house, including toilet and.or sinks gurgling or bubbling. What should I do?

Call Public Works at 856-235-3520. If it's after-hours or weekends, call 856-235-0550. To see hours for Public Works, see the Public Works page.

5. What do I do about utility markouts?

Call One-Call 811 or 1-800-272-1000.

6. What is the timeline for utility payments?

Water and sewer are billed 4 times a year. Your water is based on consumption and your sewer is determined by the amount of water you use during the 1st quarter of each year. This amount sets your sewer and will remain the same for each quarter of that year.

7. How I get my water meter checked?

Contact Public Works at 856-235-3520 to schedule an appointment.