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Assessment & Finance

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1. What is the assessment to sales ratio?

The assessment to sales ratio is 78.15% as of 2021.

2. What is the average residential assessment?

The average residential assessment is $460,730.

3. When can I appeal the property assessment?

Assessment appeals may be filed once a year between Nov. 15 and Jan. 15. Appeal forms and instructions can be downloaded from www.mynjappeal.com. 

Burlington County Website.

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Building & Inspections

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1. Do I need a permit to replace a sink or toilet?

No, you do not need a permit to replace a sink or toilet as long as there are no changes to the waste or water supply piping.

2. Do I need a permit to replace my heating system?

Yes, you will need a permit to replace a heating system.

3. Do I need a permit to replace my roof?

Yes, you need a permit to replace a roof.

4. Do I receive anything when all inspections are complete?

A Certificate of Occupancy or Certificate of Approval is issued to the owner upon completion of all inspections/priors. A copy may be requested. 

5. When selling a property, how do I get a Certificate of Continuing Occupancy for a Change of Ownership?

To facilitate this change contact, Public Works at 856-235-3520, opt #2. The sanitary sewer system, water meter and sidewalks will need to be inspected before this change can occur. When selling or renting a property, you must also obtain a Certificate of Compliance from Moorestown Fire Prevention at https://www.bureauoffireprevention.com/certificate-of-smoke

 

6. How do I know If I passed inspection?

The inspector will leave a receipt. There may be multiple inspectors depending on the project. Contact our office if further information is needed. You may also view the results on the public portal. 

7. How do I know if my contractor has a permit?

A copy of the permit, which identifies the scope of work, is provided upon issuance. Ask your contractor to provide you the receipt documents and construction placard. The permit belongs to the owner. The placard must be displayed in a noticeable area to the Inspector. 

8. If I'm selling a house, how do I get a Certificate of Change of Ownership?

Contact Public Works at 856-235-3520, Option #2 for an inspection. The cost is $30. 

9. What is the cost of a permit?

The costs vary greatly, but usually it usually falls between 3% to 5% of the cost of work. The permit fees can be viewed on our website. 

10. What time will the inspector be here?

Inspections take place between 8:30 a.m. and 2:30 p.m. and the person providing access must be an adult. Remember, there may be multiple inspectors on the same day. 

11. Where do I get a construction permit?

To get a construction permit from the Construction Office, call 856-235-0912.

12. Where do I apply for a construction permit?

To apply, please go to the 2nd floor of Town Hall at the Community Development Office. 

library.

13. Is there a list of work that doesn't require a uniform construction code permit?

Yes,  a list of exempt work in accordance with NJAC 5:23 -2.7 can be found on the NJ state DCA website under ordinary maintenance. 

14. Is there a list of current adopted codes?

Yes, a list of current codes is available on the NJ state DCA website under current construction codes. 

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Community Development

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1. My neighbor never cuts their grass and/or their lawn is unsightly. Who do I call?

You can call the Zoning Department at 856-235-0912.

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Municipal Court

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1. Can I pay my fine with a credit or debit card?

The Township does not currently take debit or credit cards. Fines can be paid in person with cash/check/money order at the court offices. There is also a drop box outside of the court offices for your convenience. Fines can also be paid online with a credit or debit card at www.njmcdirect.com. 

New Jersey Courts website.

2. How can I contest my case?

You can contact the court at 856-235-0922 to enter a not guilty plea. You can also find information about how to contest your ticket online at www.njmcdirect.com. 

court office.

3. What is the cost of my traffic ticket?

You can contact the court at 856-235-0922 to find out the cost of a ticket. You can also find information about how much a ticket costs by going to www.njmcdirect.com. 

New Jersey Courts website.

4. When are court sessions held?

Court sessions are mostly conducted virtually through MSTeams. In person sessions are scheduled on Wednesdays and are held in the Cinnaminson Court Room, 1621 Riverton Road, Cinnaminson, NJ 08077.

5. Where is the court office located?

Moorestown Court office is located at 1245 North Church Street, Suite 4, Moorestown, New Jersey 08057.

6. Will I get points on my license?

Points are assigned by the Division of Motor Vehicles. You can look at their website for information about points NJ Motor Vehicle CommissionPoints are assigned by the Division of Motor Vehicles. You can look at their website for information about points NJ Motor Vehicle Commission. 

New Jersey Motor Vehicle Commission website.

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Parks & Recreation

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1. How do I register for a program?

Visit our registration website at https://secure.rec1.com/NJ/moorestown-nj/catalog. 

2. How can I obtain working papers?

Contact your High School Guidance Counselor.

3. What is the Parks and Rec refund policy for a program?

A participant can receive a refund on a program if the Recreation Department is notified in writing seven (7) days prior to the start of the program. There is a $10.00 administrative fee with the refund process. We do not pro-rate any program fees.

4. Where do I apply for an Eagle Scout project?

Please contact Rich Corbin to discuss possible Eagle Scout projects. Rich can be reached at RCorbin@moorestown.nj.us.

5. How do I rent a field or facility?

Contact Rich Corbin if you are interested in renting a township field or facility at RCorbin@moorestown.nj.us. Note: A completed application, certificate of insurance, and payment of applicable fees are required prior to renting a field or facility.

6. How do I volunteer to perform community service in a park?

Contact Rich Corbin at Rcorbin@moorestown.nj.us.

7. What is the time the lights are ON at Jeff Young and Maple Dawson tennis/pickle/basketball courts?

The Department of Parks and Recreation maintains a courts light policy based on the time of year.

November 15 - March 31: 

• The basketball and tennis court lights at Jeff Young Park and Maple Dawson Park will be turned ON from 30 minutes before sunset – 7 p.m. on days when outdoor temperatures reach at least 40 degrees at 5 p.m. 
• The lights will NOT be turned on if temperatures are forecast to be below 40 degrees at 5 p.m. if it is raining, or if the courts are covered with snow or ice.
• The Wesley Bishop Park lights will be on for Parks & Recreation programs or if the fields have been reserved by other organizations. 

April 1 - November 14:

• The basketball and tennis court lights at the township parks will be turned ON from 30 minutes before sunset – 10 p.m. unless it is raining. 
• The Wesley Bishop Park lights will be on for Parks & Recreation programs or if the fields have been reserved by other organizations. 

8. When are park bathrooms open?

Park bathrooms are open from the beginning of April until the middle of November. The bathrooms are not heated, which requires the water to be shutoff during colder months.

 

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Police Department

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1. I want the speed reduced on my street. Who do I contact?

Contact the Police Department at (856)235-1405 and follow the prompts or email traffic@moorestownpd.com. 

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Public Works

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1. What do I do if I find a dead deer?

Report it to Public Works at 856-235-3520 with location details. The agency with the appropriate jurisdiction will arrange for the collection.

2. Do I need a permit to replace my sidewalk?

Yes, you will need to replace your sidewalk if it is damaged. Contact the Public Works department.

3. Does the Township shred paper?

No, the Township does not shred paper. For more information, contact the county at 609-499-1001.

4. How do I dispose of block, brick, stones, soil, or other materials of the like?

You may use the County Facility for disposal by calling 609-499-1001. You may also choose to use a private facility. The Township does not collect or accept this material.

5. How do I dispose of electronics, including TVs?

You may use the County Facility by calling 609-499-1001. You may also donate to the local Goodwill or Best Buy.

6. How do I dispose of hazardous waste?

The County Hazardous Waste Facility is free for residents to use in disposal of their hazardous waste. For more information, call 609-499-5200.

7. How do I dispose of my television set?

TVs can no longer be put into the landfill and the township does not pick them up anymore. The closest place to take a TV is the Goodwill in Maple Shade at 2835 Route 73. You can call 856-439-0174 for more information.

They can also be taken to the Resource Recovery Center in Florence at 2098 Burlington Columbus Road. To get there, take Route 295N to Exit 52A then follow signs to the center.

8. How do I recycle batteries?

Call 1-877-RECYCLE or visit the Call 2 Recycle website.

9. How do I report a pothole?

If the pothole is on a township road, call 856-235-3520. If it's on a county road, call 609-726-7319. If on a state road, call 856-486-6630.

10. How much is my water bill?

Contact the Water Tax Office at 856-235-0912 do find out information about your water bill or utilize our online payment tool. 

11. How do I find information on water quality?

Water Quality Reports are sent out yearly prior to July 1. You can also call Public Works at 856-235-3520.

12. I have a wild animal in my yard. What should I do?

Do not approach the animal. Let it leave on its own. You may wish to call a private local wildlife company, such as M&R Wildlife (856-786-6623) or New Jersey Animal Control (609-685-3384) for assistance; you may be charged for their services. You may also contact the New Jersey Department of Environmental Protection, Division of Fish and Wildlife for any questions or concerns. You can reach the NJDEP at 609-292-2965 or http://www.state.nj.us/dep/fgw/contactform.htm. You may also visit their website at http://www.state.nj.us/dep/fgw/. As always, if it is a true emergency, dial 911.

13. I need a permit for the compost facility. Where do I obtain this?

You can obtain this permit from the Public Works Office at 601 East 3rd Street.

14. I want to report damage to street signs or stop signs or report signs missing. Who do I call?

Call Public Works at 856-235-3520.

15. My cable is out. Who do I call?

Contact your cable provider.

16. My gas bill is high. Who do I contact?

Contact the Public Service Enterprise Group at 1-800-436-7734 or visit the PSEG Website.

17. My water pressure is low. What do I do?

Contact the Public Works department at 856-235-3520. Public Works is responsible for water mains in the roadway. They will check the water pressure at the street. Internal problems are the homeowner's responsibility.

18. How I get my water meter checked?

Contact Public Works at 856-235-3520 to schedule an appointment.

19. I'm having sewer problems in my house, including toilet and.or sinks gurgling or bubbling. What should I do?

Call Public Works at 856-235-3520. If it's after-hours or weekends, call 856-235-0550. To see hours for Public Works, see the Public Works page.

20. What is the Township's snow removal policy?

The Township's policy on snow removal is that plowing occurs in storm events that accumulate 4 inches or more on the roadway. In such events, the "red and green routes," major roads, and secondary collector roads through town are maintained throughout the event.

Once the red and green routes are completed, cleared removal begins on the remaining roads throughout town until all are completed. In events lesser than 4 inches, the town's salting and sanding policy of treating the "red and green routes," major, and secondary roads throughout town is followed.

21. How do I report a damaged streetlight?

Contact the Public Service Enterprise Group (PSEG) at 1-800-436-7734. If possible, obtain the pole number from the pole. It's on a small metal strip nailed to the pole. You can also report the outage online at the PSEG Website.

22. There is a dead animal in the roadway. What should I do?

Call Public Works at 856- 235-3520 to report the animal.

23. There is a tree on some power lines. What should I do?

Call PSE&G at 800-436-7734. They will need to clear the problem before any action can be taken.

24. Who should I call if I notice fallen or leaning trees, or trees in questionable condition?

Call Public Works at 856-235-3520.

25. What do I do about utility mark outs?

Call One-Call 811 or 1-800-272-1000.

26. There is water bubbling in the roadway. Who do I call?

Call Public Works at 856-235-3520. If it's after-hours or weekends, call 856-235-0550. For more information on hours, please visit the Public Works page.

27. What are the compost facility hours?

The compost facility is open noon to 4 p.m. every other Saturday.

28. What are the hours for Public Works?

The Public Works office is open from 8 a.m. to 4 p.m. Monday through Friday.

29. What are the weekend hours for Public Works drop-off?

Weekend hours for the Public Works department are from 8 a.m. to noon every Saturday.

30. What if there is an emergency at night?

The Public Works emergency/night number is 856-235-0550.

31. What is the maximum capacity of a trash container?

The maximum capacity for a trash container is 30 gallons.

32. What is the maximum weight of trash can or bag?

The maximum weight for a trash can or bag is 60 pounds.

33. When do I need a street opening permit?

You need a street opening permit if you are working on any sidewalk, driveway apron, curbing or opening for any utility.

34. When is my brush going to be picked up?

Brush pick-up is based on the resident's trash day and district. For those who's trash day is Monday (district 1), brush pick-up is the 1st Monday of the month. For those with a Tuesday trash day (district 2) brush pick-up is the 2nd Monday of the month. For those with a Wednesday trash day (district 3) brush pick-up is the 3rd Monday of the month. Thursday trash day in district 4 will have pick-up on the 4th Monday of the month.

35. When is the leaf schedule coming out?

The leaf schedule will be released in early spring and early fall. Check updates on the Moorestown homepage for postings.

36. When will large appliances, metal and tires be picked up?

Residents must call Public Works at 856-235-3520, Opt #2 to schedule this pick up.  Material must be curbside by 7 AM on your scheduled pick up day.  These items may also be brought to the Public Works Center on Saturdays only between 8 am and noon.  

37. Who do I contact to have my street trees trimmed?

Call Township Trees at 856-235-3520.

38. Who is responsible for the curbing?

Curbing is the property owners responsibility.

39. Who is responsible for the sidewalk?

The sidewalk is the property owner's responsibility.

40. Why didn't they pick up my trash?

If the trash pick-up company failed to pick up your trash, it may be due to 1 of the following issues:

The garbage can is too large (over the maximum size of 30 gallons).

It consists of construction debris, which is not picked up.

The garbage can is too heavy (weight limit 60 pounds).

Recyclable items are in with trash.

Leaves are in trash (leaves are banned from the landfill).

41. Why wasn't my recycling picked up?

Contact the County at 609-267-6889,  856-461-4141 or 609-499-1001 to find out why your recycling wasn't picked up.

42. What is the timeline for utility payments?

Water and sewer are billed 4 times a year. Your water is based on consumption and your sewer is determined by the amount of water you use during the 1st quarter of each year. This amount sets your sewer and will remain the same for each quarter of that year.

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Taxes

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1. Are you able to hold on to our check for a few days?

No, we are not able to hold checks. All payments must be receipted on the day for which they are received. All payments are posted to the proper accounts the day they are received.

2. Can I have a receipt?

If you bring or mail in your entire bill, we would be happy to receipt the back of your tax bill. If you do not send in a bill, your check will be your receipt.

3. Can we pay water/sewer and taxes on the same check?

No, taxes and utilities must be separate checks.

4. Do you accept postmarks?

No, payments must be submitted on or before the 10th day grace period.

5. Do you receive a bill for each quarter as it becomes due?

No, bills are not mailed per quarter. Bills are mailed in the summer and you must obtain them for
payment when they are due.

6. What deductions are available?

Veterans, senior citizen and disabled persons can apply for a yearly deduction of $250 from their tax bill. Applications can be acquired through the Township Assessor. Find out more about tax collection and available deductions at our Tax Collection page. 

7. What is the tax rate?

In 2021, the tax rate in Fire District 1 was 2.687. The tax rate in Fire District 2 was 2.724. Find out more about Tax Collection at our Tax Collection page. 

8. When are real estate property taxes due?

Property taxes are due on the following schedule:

1st Quarter - Due February 1


2nd Quarter - Due May 1

3rd Quarter - Due August 1

4th Quarter - Due November 1

9. When are tax bills mailed?

The 3rd quarter estimated are mailed in the summer and are due August 1. The remaining final tax billing showing the 4th, 1st and 2nd quarters are mailed once the county certifies the current tax rate.

10. When do real estate property taxes become delinquent?

Payments received within a 10-day grace period are permitted without penalty. However, if the 10th falls on a weekend or a holiday when the offices are closed, you have until the next business day.

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Township Clerk

Show All Answers

1. Do dogs need to be leashed at all times?

Yes, dogs need to be leashed at all times. For more details, all of our Township Ordinances can be researched by visiting the Township Code. 

Township Ordinance list.

2. Do I need to register my business with the Township?

Business registration is done on the county level. Visit the County Corner in the Moorestown Mall or call them at 856-642-3833. You may also contact the County Clerk at 609-265-5188.

3. Does Moorestown have a noise ordinance?

Yes, the Township has a noise ordinance. For more details, all of our Township Ordinances can be researched by visiting the Township Code.

Township Ordinance list.

4. Does the Township have an official Lost and Found?

No, the Township does not have an official Lost and Found department.

5. How can I obtain a copy of my marriage license/birth certificate or a death certificate?

Vital records are not considered public records. There are certain restrictions as to who may obtain certain vital records. For more information, please visit our Vital Statistics page.

Vital Statistics page.

6. How do I contact the Mayor?

The mayor can be contacted by phone at 856-914-3001, where you can leave a message. You may also send the mayor questions or concerns via email.

email.

7. How do I get a Vote by Mail ballot?

Vote by Mail ballot applications are available online or in the Clerk's Office located at 111 West Second Street, Moorestown.

8. How do I reach the Mayor and Council?

To find direct email and contact information for the Mayor other Township Council members, please visit our Township Council page.

Town Council page.

9. How do I request or access public records under the Open Public Records Act (OPRA)

Public records can be requested by completing the online Open Public Records Act request form. Click here:  OPRA Application

Township Clerk page.

10. Where do I go for a dog license?

Dog license applications may be purchased at the Clerk's Office located at 111 West Second Street in Moorestown.  Licenses can be renewed by mail. To print an application, click here or visit the Township Clerk’s page.

Township Clerk page.

11. Where do I go for a Voter's Registration Application?

Applications are available online or in the Clerk's Office located at 111 West Second Street, Moorestown, NJ 08057

12. Where do I go to vote?

To search for your district and polling place, you can visit NJ Division of Elections.

Department of State website.

13. Who do I contact for Moorestown Day and/or Autumn in Moorestown?

Please contact the Moorestown Business Association.  

14. Who is in charge of the Moorestown Community Calendar?

The Community House of Moorestown was, but is no longer, issuing the calendar. 

email.

15. Who is in charge of the parades?

It depends on the parade.  

Independence Day Parade is the Moorestown Business Association.  

Holiday Parade is the Moorestown Lions Club.

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Utilities

Show All Answers

1. How much is my water bill?

Contact the Water Tax Office at 856-235-0912 do find out information about your water bill or utilize our online payment tool. 

2. How do I find information on water quality?

Water Quality Reports are sent out yearly prior to July 1. You can also call Public Works at 856-235-3520.

3. My gas bill is high. Who do I contact?

Contact the Public Service Enterprise Group at 1-800-436-7734 or visit the PSEG Website.

4. I'm having sewer problems in my house, including toilet and.or sinks gurgling or bubbling. What should I do?

Call Public Works at 856-235-3520. If it's after-hours or weekends, call 856-235-0550. To see hours for Public Works, see the Public Works page.

5. What do I do about utility markouts?

Call One-Call 811 or 1-800-272-1000.

6. What is the timeline for utility payments?

Water and sewer are billed 4 times a year. Your water is based on consumption and your sewer is determined by the amount of water you use during the 1st quarter of each year. This amount sets your sewer and will remain the same for each quarter of that year.

7. How I get my water meter checked?

Contact Public Works at 856-235-3520 to schedule an appointment.