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Public Works

Show All Answers

1. What do I do if I find a dead deer?

Report it to Public Works at 856-235-3520 with location details. The agency with the appropriate jurisdiction will arrange for the collection.

2. Do I need a permit to replace my sidewalk?

Yes, you will need to replace your sidewalk if it is damaged. Contact the Public Works department.

3. Does the Township shred paper?

No, the Township does not shred paper. For more information, contact the county at 609-499-1001.

4. How do I dispose of block, brick, stones, soil, or other materials of the like?

You may use the County Facility for disposal by calling 609-499-1001. You may also choose to use a private facility. The Township does not collect or accept this material.

5. How do I dispose of electronics, including TVs?

You may use the County Facility by calling 609-499-1001. You may also donate to the local Goodwill or Best Buy.

6. How do I dispose of hazardous waste?

The County Hazardous Waste Facility is free for residents to use in disposal of their hazardous waste. For more information, call 609-499-5200.

7. How do I dispose of my television set?

TVs can no longer be put into the landfill and the township does not pick them up anymore. The closest place to take a TV is the Goodwill in Maple Shade at 2835 Route 73. You can call 856-439-0174 for more information.

They can also be taken to the Resource Recovery Center in Florence at 2098 Burlington Columbus Road. To get there, take Route 295N to Exit 52A then follow signs to the center.

8. How do I recycle batteries?

Call 1-877-RECYCLE or visit the Call 2 Recycle website.

9. How do I report a pothole?

If the pothole is on a township road, call 856-235-3520. If it's on a county road, call 609-726-7319. If on a state road, call 856-486-6630.

10. How much is my water bill?

Contact the Water Tax Office at 856-235-0912 do find out information about your water bill or utilize our online payment tool. 

11. How do I find information on water quality?

Water Quality Reports are sent out yearly prior to July 1. You can also call Public Works at 856-235-3520.

12. I have a wild animal in my yard. What should I do?

Do not approach the animal. Let it leave on its own. You may wish to call a private local wildlife company, such as M&R Wildlife (856-786-6623) or New Jersey Animal Control (609-685-3384) for assistance; you may be charged for their services. You may also contact the New Jersey Department of Environmental Protection, Division of Fish and Wildlife for any questions or concerns. You can reach the NJDEP at 609-292-2965 or http://www.state.nj.us/dep/fgw/contactform.htm. You may also visit their website at http://www.state.nj.us/dep/fgw/. As always, if it is a true emergency, dial 911.

13. I need a permit for the compost facility. Where do I obtain this?

You can obtain this permit from the Public Works Office at 601 East 3rd Street.

14. I want to report damage to street signs or stop signs or report signs missing. Who do I call?

Call Public Works at 856-235-3520.

15. My cable is out. Who do I call?

Contact your cable provider.

16. My gas bill is high. Who do I contact?

Contact the Public Service Enterprise Group at 1-800-436-7734 or visit the PSEG Website.

17. My water pressure is low. What do I do?

Contact the Public Works department at 856-235-3520. Public Works is responsible for water mains in the roadway. They will check the water pressure at the street. Internal problems are the homeowner's responsibility.

18. How I get my water meter checked?

Contact Public Works at 856-235-3520 to schedule an appointment.

19. I'm having sewer problems in my house, including toilet and.or sinks gurgling or bubbling. What should I do?

Call Public Works at 856-235-3520. If it's after-hours or weekends, call 856-235-0550. To see hours for Public Works, see the Public Works page.

20. What is the Township's snow removal policy?

The Township's policy on snow removal is that plowing occurs in storm events that accumulate 4 inches or more on the roadway. In such events, the "red and green routes," major roads, and secondary collector roads through town are maintained throughout the event.

Once the red and green routes are completed, cleared removal begins on the remaining roads throughout town until all are completed. In events lesser than 4 inches, the town's salting and sanding policy of treating the "red and green routes," major, and secondary roads throughout town is followed.

21. How do I report a damaged streetlight?

Contact the Public Service Enterprise Group (PSEG) at 1-800-436-7734. If possible, obtain the pole number from the pole. It's on a small metal strip nailed to the pole. You can also report the outage online at the PSEG Website.

22. There is a dead animal in the roadway. What should I do?

Call Public Works at 856- 235-3520 to report the animal.

23. There is a tree on some power lines. What should I do?

Call PSE&G at 800-436-7734. They will need to clear the problem before any action can be taken.

24. Who should I call if I notice fallen or leaning trees, or trees in questionable condition?

Call Public Works at 856-235-3520.

25. What do I do about utility mark outs?

Call One-Call 811 or 1-800-272-1000.

26. There is water bubbling in the roadway. Who do I call?

Call Public Works at 856-235-3520. If it's after-hours or weekends, call 856-235-0550. For more information on hours, please visit the Public Works page.

27. What are the compost facility hours?

The compost facility is open noon to 4 p.m. every other Saturday.

28. What are the hours for Public Works?

The Public Works office is open from 8 a.m. to 4 p.m. Monday through Friday.

29. What are the weekend hours for Public Works drop-off?

Weekend hours for the Public Works department are from 8 a.m. to noon every Saturday.

30. What if there is an emergency at night?

The Public Works emergency/night number is 856-235-0550.

31. What is the maximum capacity of a trash container?

The maximum capacity for a trash container is 30 gallons.

32. What is the maximum weight of trash can or bag?

The maximum weight for a trash can or bag is 60 pounds.

33. When do I need a street opening permit?

You need a street opening permit if you are working on any sidewalk, driveway apron, curbing or opening for any utility.

34. When is my brush going to be picked up?

Brush pick-up is based on the resident's trash day and district. For those who's trash day is Monday (district 1), brush pick-up is the 1st Monday of the month. For those with a Tuesday trash day (district 2) brush pick-up is the 2nd Monday of the month. For those with a Wednesday trash day (district 3) brush pick-up is the 3rd Monday of the month. Thursday trash day in district 4 will have pick-up on the 4th Monday of the month.

35. When is the leaf schedule coming out?

The leaf schedule will be released in early spring and early fall. Check updates on the Moorestown homepage for postings.

36. When will large appliances, metal and tires be picked up?

Residents must call Public Works at 856-235-3520, Opt #2 to schedule this pick up.  Material must be curbside by 7 AM on your scheduled pick up day.  These items may also be brought to the Public Works Center on Saturdays only between 8 am and noon.  

37. Who do I contact to have my street trees trimmed?

Call Township Trees at 856-235-3520.

38. Who is responsible for the curbing?

Curbing is the property owners responsibility.

39. Who is responsible for the sidewalk?

The sidewalk is the property owner's responsibility.

40. Why didn't they pick up my trash?

If the trash pick-up company failed to pick up your trash, it may be due to 1 of the following issues:

The garbage can is too large (over the maximum size of 30 gallons).

It consists of construction debris, which is not picked up.

The garbage can is too heavy (weight limit 60 pounds).

Recyclable items are in with trash.

Leaves are in trash (leaves are banned from the landfill).

41. Why wasn't my recycling picked up?

Contact the County at 609-267-6889,  856-461-4141 or 609-499-1001 to find out why your recycling wasn't picked up.

42. What is the timeline for utility payments?

Water and sewer are billed 4 times a year. Your water is based on consumption and your sewer is determined by the amount of water you use during the 1st quarter of each year. This amount sets your sewer and will remain the same for each quarter of that year.